How to check out a guest and issue an LHDN e-Invoice

Settle the folio and generate a validated, QR-coded LHDN e-Invoice at checkout — or roll walk-ins into your month-end consolidated invoice.

1. 1

   Review the folio

   Open the departing guest's folio and check every charge — room, F&B and extras.

2. 2

   Capture the buyer details

   Record what the e-Invoice needs: TIN and business registration for a company, or MyKad/passport for an individual who asks for a full invoice.

3. 3

   Settle the payment

   Post the final payment and clear the folio balance.

4. 4

   Generate the e-Invoice

   Create the e-Invoice — eZee validates and submits it to LHDN's MyInvois portal and returns a QR-coded invoice.

5. 5

   Check the guest out

   Complete the checkout. Walk-ins who don't request an invoice roll into your month-end consolidated e-Invoice automatically.