How to check in a walk-in guest with a MyKad reader

Register a walk-in in under three minutes by scanning the guest's MyKad — no manual typing, and clean records for e-Invoice.

1. 1

   Start a new walk-in booking

   From the front-desk stay view, create a new walk-in reservation and pick the room type and an available room.

2. 2

   Scan the MyKad

   Place the guest's MyKad on the connected reader. eZee auto-fills the name, IC number and address into the guest profile, so there's nothing to type by hand.

3. 3

   Confirm rate and stay dates

   Check the room rate, arrival and departure dates and any meal plan, then apply them to the booking.

4. 4

   Take the payment or deposit

   Post the deposit or full payment to the folio and record the payment method (cash, card or e-wallet).

5. 5

   Assign the room and check in

   Issue the room key or door-lock code and mark the guest as checked in.