Hotel e-Invoice in Malaysia, handled inside eZee
LHDN's e-Invoice mandate now covers most Malaysian properties. eZee generates, validates and submits your e-Invoices straight to the MyInvois portal, from the same PMS and POS you run every day. No spreadsheets, no portal copy-pasting, no missed deadlines.
The LHDN e-Invoice mandate timeline
e-Invoicing is being rolled out in phases by annual turnover. Here is where every Malaysian property stands today.
Annual turnover above RM100 million
Turnover of RM25 million to RM100 million
Turnover of RM5 million to RM25 million
Turnover of RM1 million to RM5 million — the final phase
Turnover below RM1 million is currently exempt. You can still adopt e-Invoicing voluntarily.
Dates reflect LHDN's published rollout. Confirm your exact obligation with LHDN or your tax advisor.
From booking to MyInvois in four steps
Every step happens inside eZee, so compliance runs quietly in the background while your team looks after guests.
Generate
e-Invoices are created automatically from every booking, folio and POS bill. No re-keying, no separate spreadsheet.
Validate
Each invoice is checked against LHDN rules and the buyer's TIN before it is sent, so errors never reach MyInvois.
Submit
Invoices go straight to the MyInvois portal, one click or fully automated, and you get the validation status in real time.
Share
The validated e-Invoice, with its QR code, is issued to your guest and stored, audit ready, inside eZee.
Why hoteliers run e-Invoicing on eZee
Purpose built for Malaysian hospitality, so the mandate becomes a non-event rather than a project.
Built into your PMS and POS
Room bookings and F&B bills sync automatically from eZee, so there is no manual entry and no second system to reconcile.
Accurate, compliant every time
Every e-Invoice is generated, validated and submitted to LHDN guidelines, so you meet the mandate without becoming a tax expert.
Faster invoicing, less retyping
Debit, credit and refund notes are supported, and guest or supplier details, name, TIN and address, auto-fill from saved records.
Reporting and local support
Track invoice status and sales in one dashboard, and get help from a Malaysian support team that knows the mandate inside out.
Ask our e-Invoice assistant
Have a question about the mandate or MyInvois? Ask our e-Invoice bot in plain English. It may take a few seconds to wake up.
Hotel e-Invoice questions, answered
The mandate details that matter most to Malaysian hotels, resorts and restaurants.
What is e-Invoice and MyInvois?
An e-Invoice is a digital record of a sale sent in near real time to LHDN (Lembaga Hasil Dalam Negeri) for validation, replacing paper and PDF invoices. MyInvois is LHDN's official portal that receives, validates and stores these e-Invoices. Once validated, each invoice carries a QR code the guest can use to confirm it.
When does my hotel or restaurant need to comply?
LHDN is rolling e-Invoicing out in phases by annual turnover. Phase 1 (above RM100 million) began on 1 August 2024, Phase 2 (RM25–100 million) on 1 January 2025, Phase 3 (RM5–25 million) on 1 July 2025, and Phase 4 (RM1–5 million) on 1 January 2026. If your property turns over RM1 million or more, e-Invoicing is already mandatory.
My property turns over under RM1 million. Do I still need it?
Businesses with annual turnover below RM1 million are currently exempt, following the exemption threshold that took effect on 1 January 2026. You can still adopt e-Invoicing voluntarily, and many small properties do, so their billing is ready the moment they cross the threshold.
How do I issue an e-Invoice to a walk-in or foreign guest with no TIN?
You do not have to turn anyone away. Where a guest cannot provide a Tax Identification Number, e-Invoicing rules let you use the General Public details with their passport or IC, and eZee applies this automatically. You can also issue a single consolidated e-Invoice for these transactions.
Do I need separate software, or does eZee submit to MyInvois directly?
No separate tool. eZee connects directly to the MyInvois portal, so e-Invoices are generated from your bookings and POS bills and submitted from the same system your front desk already uses. There is nothing to copy-paste between platforms.
Can eZee handle consolidated invoices, credit notes and refunds?
Yes. eZee supports consolidated e-Invoices, plus credit notes, debit notes and refund notes, so cancellations, adjustments and month-end consolidation all stay compliant and are submitted correctly to LHDN.
Hotel e-Invoice guides & articles
Everything we've written on LHDN e-Invoicing for Malaysian hotels — from the mandate timeline to front-desk workflows and common mistakes.
Phase 4 E-Invoice in Malaysia: Relaxation Period Extended to 2027 — What Hotel Businesses Need to Know
Read articleComplianceMalaysia E-Invoice Rollout: What Hotel Front Desk Staff Must Know
Read articleComplianceMalaysia E-Invoicing: What Hotels Need to Know Before 2025
Read articleComplianceE-Invoicing Made Easy for Hotels in Malaysia
Read articleComplianceYour Hotel’s New Superpower: A Masterclass Malaysia E-Invoice System
Read articleComplianceThe Future of E-Invoicing in Malaysia’s Hospitality Industry: AI, Automation & Real-Time Billing
Read articleComplianceWhat Is E-Invoicing and Why Is It Important in Hospitality?
Read articleComplianceThe Truth About Hotel e-Invoice Workflows: What’s Going Wrong and How to Fix It Fast
Read articleComplianceE-Invoice? Senang Je! Guest submits and that’s all!
Read articleComplianceE-Invoicing in Malaysia’s Hotel Industry: What Hotels Need to Know
Read articleComplianceMastering Malaysia’s E-Invoicing: A Critical LHDN Compliance Guide for Malaysian Hotels
Read articleComplianceThe Hidden “OTA Trap”: What Malaysian Hoteliers Missed About e-Invoicing.
Read articleThe LHDN e-Invoice Readiness Checklist for Malaysian Hotels
A practical, front-desk-to-finance checklist so your property is compliant with MyInvois — without the last-minute scramble.
- The rollout phases and how to confirm your mandatory date
- Guest & buyer data every folio must capture
- The OTA commission & self-billed invoice step most hotels miss
- A go-live checklist for front desk and finance
Get e-Invoice ready before it costs you
Book a free demo and we'll map LHDN MyInvois to your property's workflow, so compliance is done in days, not months.