Central Reservation System
Running a hotel group across KL, Penang, Langkawi or Johor means juggling inventory, bookings and guest data in several places. eZee's CRS gives the whole group one brain: inventory across every OTA, GDS and your websites, one call centre and booking engine for all your properties, and a single guest profile that follows the guest from one hotel to the next. Manage the group from a single login, keep every property LHDN e-Invoice compliant, and see group-wide revenue and occupancy in one view.
Live with Central Reservation System in three simple steps
Connect your properties
Bring every location into one central system.
Manage centrally
Handle inventory, rates and bookings from a single panel.
Book across the chain
One booking engine and one voucher for every location.
What Central Reservation System does
Centralised inventory
Monitor inventory across every location and channel, OTAs, GDS and your websites, from one place.
One booking engine for the group
A single chain-wide booking engine on your websites for every property.
Synced reservations
Bookings from OTAs, your website or walk-ins stay in sync across the group.
One guest profile across stays
A unified guest profile that follows the guest from one property to the next.
LHDN e-Invoice across properties
Keep every property in the group compliant with LHDN e-Invoice from one system.
One call centre
Take bookings and enquiries for any location of your group from a single team.
Group-wide insights
Consolidated revenue, bookings and occupancy across the whole group in one view.
Chain-wide travel agents
Handle group travel agents and track their bookings across all properties.
One booking, one voucher
A guest booking multiple locations in one journey gets a single voucher.
Single login
Operate the whole group from one login, no juggling separate systems.
Frequently asked questions
Is the CRS for single hotels or groups?
It's built for hotel groups and chains, giving you one system to run inventory, bookings and guest data across every property.
Does it keep each property LHDN e-Invoice compliant?
Yes. Every property in the group can generate LHDN-compliant e-Invoices from the same system.
Can a guest profile follow guests between our hotels?
Yes. A single guest profile follows the guest from one property to the next, so preferences and history travel with them.
Can guests book more than one of our properties at once?
Yes. A guest booking multiple locations in one journey gets a single booking and voucher.
How many logins do I need for the group?
One. You operate the entire group from a single login, with group-wide reporting.
More in the eZee suite
Hotel PMS
Run your Malaysian hotel from one screen: front desk, reservations, housekeeping and billing, with LHDN e-Invoice, SST, Tourism Tax and MyKad check-in built in.
Booking Engine
Turn your website and Google into a zero-commission channel. Take direct bookings in ringgit with FPX, DuitNow QR and cards, plus LHDN e-Invoice built in.
Channel Manager
Sync rates and inventory across Agoda, Booking.com, Traveloka, Airbnb and 600+ channels from one dashboard, with two-way sync that stops overbooking.
See Central Reservation System on your property
Book a free demo and we'll show you exactly how it fits the way you run.