Channel Manager
Malaysian hotels sell across a crowd of OTAs, Agoda, Booking.com, Traveloka, Airbnb, Expedia and more, and keeping rates and availability aligned by hand is where overbookings and rate disparity creep in. eZee's channel manager puts every channel on one dashboard: update a rate or close out a room once, and two-way sync pushes it to every OTA in real time, so you never double-sell a room or drift out of parity. You can watch how each channel performs, hold rate parity automatically, and lean on a local account manager in Kuala Lumpur when you need a hand.
Live with Channel Manager in three simple steps
Connect your channels
Link every OTA, GDS and metasearch site to one dashboard.
Set rates once
Update rates and inventory in a single place.
Sync everywhere instantly
Changes push to every channel in real time, no double sell.
Every channel, connected to one dashboard
Update a rate once and it reaches every OTA instantly, and every booking flows straight back into your front desk. No spreadsheets, no double selling, no drifting out of parity.
Rate parity, automatically
One rate change updates every channel, never drift out of parity again.
Stop sale, everywhere, at once
Close out inventory across every channel in one tap, handy for a sudden group booking.
Revenue, broken down by channel
See exactly which OTA, GDS or direct channel is performing, in real time.
What Channel Manager does
Every OTA on one dashboard
Manage Agoda, Booking.com, Traveloka, Airbnb, Expedia, Google Hotels and 600+ channels from a single screen.
Two-way sync, no overbooking
Two-way XML connectivity updates availability the instant a room sells, so you stop double-selling across channels.
Instant rate & inventory updates
Change a rate once and it pushes to every connected channel in real time, with no logging into each OTA.
Automatic rate parity
Hold the same rate across every channel automatically, so no OTA undercuts your own website.
Stop sale in one click
Close out inventory across all channels instantly, handy over peak dates like Hari Raya and the school holidays.
OTA commission & billing
Fetch each OTA's agreed commission automatically and reconcile channel billing in one place.
Rate shopper
Track competitors' rates and performance so you can price sharply for your local market.
Rule-based rate automation
Automatically derive pricing and evaluate the BAR based on demand, date and occupancy.
GDS & metasearch distribution
Reach corporate travel and metasearch through GDS (Amadeus, Sabre) and channels like Google Hotels.
Vacation-rental sync
Sync with Airbnb and 30+ vacation-rental portals, useful for homestays and serviced apartments.
Manage from your phone
Update rates, inventory or stop-sale from your smartphone, wherever you are.
Full PMS & booking engine sync
Rates, inventory and bookings stay in sync across your whole eZee stack, with no manual re-entry.
Currency for foreign guests
Push rates in the channel's or guest's currency while you keep operating in ringgit, for guests from Singapore, China and beyond.
Analytics & OTA-wise reports
See consolidated, real-time reports, OTA-wise revenue and monthly breakdowns, to know which channels pay off.
Dedicated local account manager
A designated account manager in Malaysia guides setup, training and day-to-day support.
Frequently asked questions
Which OTAs does the channel manager connect to in Malaysia?
It connects to the channels Malaysian hotels sell on, Agoda, Booking.com, Traveloka, Airbnb, Expedia and Google Hotels, among 600+ OTAs, GDS and metasearch channels.
How does it stop overbooking?
Every time a room sells on any channel, two-way sync updates availability across all the others in real time, so the same room can't be booked twice.
Does it keep my rates the same across every channel?
Yes. Automatic rate parity holds the same rate across every connected OTA, so no channel undercuts your own website.
Can I manage everything from my phone?
Yes. You can update rates, adjust inventory and set stop-sale from your smartphone, wherever you are.
Does it work with my eZee PMS and booking engine?
Yes. The channel manager is fully integrated with eZee PMS and the booking engine, so rates, inventory and bookings stay in sync without manual re-entry.
Do I get local support to set it up?
Yes. A dedicated account manager in Kuala Lumpur helps connect your channels, with training and ongoing support.
More in the eZee suite
Hotel PMS
Run your Malaysian hotel from one screen: front desk, reservations, housekeeping and billing, with LHDN e-Invoice, SST, Tourism Tax and MyKad check-in built in.
Booking Engine
Turn your website and Google into a zero-commission channel. Take direct bookings in ringgit with FPX, DuitNow QR and cards, plus LHDN e-Invoice built in.
Restaurant POS
A cloud restaurant POS for Malaysian F&B: post charges to the room folio, handle SST, issue LHDN e-Invoices and take DuitNow QR and e-wallet payments.
Channel Manager guides & articles
Practical reads on hotel distribution & channel management for Malaysian properties.
Pengurusan Booking Hotel Masih Mencabar? Inilah Sebabnya Dan Cara Memperbaikinya
Read articleDistributionBagaimana Jika Revenue Manager Anda Mengambil Cuti Sehari?
Read articleDistributionYour Neighbour Hotel Just Sold 30 Rooms at 2X Your Rate Last Night & How Did That Happen
Read articleDistributionDo You Know The 3 Biggest OTA Groups That Dominate the Hotel Booking Market?
Read articleDistribution5 Ways to Optimise Your OTA Listings and Increase Hotel Bookings in Malaysia
Read articleSee Channel Manager on your property
Book a free demo and we'll show you exactly how it fits the way you run.