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Hotel insights: page 4

Practical guides and product updates to help you sell more rooms, stay compliant and delight every guest.

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Showing 28–36 of 65 · Newest first

Switching Hotel PMS: A Migration Checklist for Malaysian HotelsOperations
22 September 2026 · 6 min read

Switching Hotel PMS: A Migration Checklist for Malaysian Hotels

Changing a hotel PMS affects reservations, rates, guest records, payments and staff routines. This checklist helps Malaysian hotels plan the move without leaving critical work until go-live day.

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How a Hotel PMS and Restaurant POS Work TogetherOperations
22 September 2026 · 6 min read

How a Hotel PMS and Restaurant POS Work Together

When the restaurant POS and hotel PMS are connected, outlet charges can reach the correct guest folio without being retyped. Here is how the workflow should operate and what hotels should test.

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How to Respond to Hotel Reviews: Templates for Google, Agoda and Booking.comGuest Experience
22 September 2026 · 6 min read

How to Respond to Hotel Reviews: Templates for Google, Agoda and Booking.com

A useful hotel review response is specific, calm and written for both the guest and future travellers. Use these templates as a starting point without making every reply sound copied.

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How Malaysian Hotels Can Reduce OTA Commission and Win More Direct BookingsDistribution
18 September 2026 · 11 min read

How Malaysian Hotels Can Reduce OTA Commission and Win More Direct Bookings

OTAs bring useful demand, but relying on them for every reservation steadily reduces hotel margins. This practical guide shows Malaysian hoteliers how to keep OTA reach while growing a more profitable direct booking channel.

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eZeeDistribution
14 September 2026 · 10 min read

What Is a Hotel Channel Manager? A Practical Guide for Malaysian Hotels

A hotel channel manager keeps rates, availability and reservations aligned across Booking.com, Agoda, Expedia, Traveloka and other OTAs. This practical guide explains how the two-way sync works, how it differs from a PMS and booking engine, and what Malaysian hotels should check before choosing one.

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eZeeOperations
20 August 2026 · 6 min read

Apa Itu Sistem Pengurusan Hotel? Panduan Mudah Untuk Hotel Malaysia

Ramai pemilik hotel kecil dan sederhana di Malaysia dengar istilah seperti 'PMS', 'channel manager' dan 'enjin tempahan' tetapi tidak pasti apa maksudnya sebenarnya, atau yang mana perlu ada dahulu. Panduan ini terangkan setiap satu dengan bahasa mudah, dan bagaimana ia saling berkait.

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eZeeBuyer's Guides
6 August 2026 · 10 min read

Best Hotel Management Software in Malaysia (2026): An Honest Buyer's Guide

There is no single best hotel management software in Malaysia. There is only the one that fits your property, your budget and the way LHDN now expects you to invoice. This guide walks through how to choose, and gives an honest read on the main options — including the cases where a competitor is the smarter call.

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eZeeComparisons
6 August 2026 · 6 min read

The Best Cloudbeds Alternative for Malaysian Hotels

Cloudbeds is a genuinely strong platform, so this isn't a hit piece. But if you're a Malaysian hotelier weighing it up, a few local things matter that a San Diego product wasn't built around: LHDN e-Invoice, ringgit pricing, and a support team in your time zone. Here's an honest look at the alternative.

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eZeeComparisons
6 August 2026 · 6 min read

eZee vs ABS Software: Which Hotel System for Your Malaysian Property?

ABS Software, out of Johor Bahru, leans hard on being LHDN-certified — and for a compliance-first buyer, that's a real draw. But there's more to choosing a hotel system than the accounting module. Here's a fair, side-by-side look at eZee and ABS for a Malaysian property.

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