
Chee Hoong “Cheese” Loke is the CEO of eZee Technosys in Malaysia. He has spent 15 years selling hospitality technology to hotels across the country and is a familiar name in Malaysian hospitality circles. Before hospitality, he sold accounting software — experience that shapes how he thinks about LHDN e-Invoice and tax compliance today.
Articles by Chee Hoong Loke
Guest Experience
Hotel Operations Software: Track Guest Requests
Read articleOperationsHotel Event Management Software: Enquiry to Final Bill
Read articleOperationsHotel Analytics Software: A Useful Weekly Dashboard
Read articleGuest ExperienceHotel Check-Out Process: Eight Steps to a Clean Folio
Read articleOperationsHotel Room Inspection Checklist for Supervisors
Read articleOperationsHotel Maintenance Software: A Work Order Workflow
Read articleOperationsF&B POS System Malaysia Price: Compare Hotel Quotes
Read articleOperationsHotel Front Desk Software: A Workflow Checklist
Read articleGuest ExperienceHotel Review Management Software: A Response Process
Read articleOperationsHotel Housekeeping Software: What to Check
Read articleDistributionHotel OTA Commission Reconciliation Checklist
Read articleOperationsHotel Refund Workflow: Booking, Payment and Folio
Read articleGuest ExperienceHotel CRM: Keep Guest Profiles Useful and Accurate
Read articleOperationsHotel Demand Forecasting: A Simple Weekly Method
Read articleDistributionHotel Rate Shopping: Build a Useful Competitor Set
Read articleDistributionAgoda Channel Manager Setup Checklist for Hotels
Read articleOperationsHotel Reservation System: From Enquiry to Confirmation
Read articleGuest ExperienceHotel Self Check-In: Mobile Flow or Kiosk?
Read articleOperationsHotel F&B POS System Malaysia: A Buyer's Checklist
Read articleDistributionHotel Corporate Rate Agreements: A Setup Checklist
Read articleGuest ExperienceEarly Check-In and Late Checkout: A Practical Hotel Policy
Read articleGuest ExperienceHotel Guest Complaint Handling: A Front Desk Playbook
Read articleOperationsBudget 2027 Has Set Your Hotel's Agenda Until 2028. Here Is the Plan.
Read articleDistributionHotel Room Type Mapping: A Checklist for OTA Connections
Read articleOperationsHotel Deposit Reconciliation: Match Payments to Bookings
Read articleDistributionHotel Booking Pickup Reports: Read Demand Before Arrival
Read articleGeneralBudget 2027 for Hoteliers: RM935 Million for Tourism, a RM2,000 Minimum Wage, and the Changes That Will Shape Your Year
Read articleOperationsHotel Room Inventory Management: Keep Availability Accurate
Read articleDistributionOnline Hotel Booking System: 12 Checks Before Launch
Read articleGuest ExperienceHotel Guest Messaging Templates: Before, During and After a Stay
Read articleOperationsHotel Cancellation Policies: Write Terms Guests Understand
Read articleDistributionHow to Reduce Hotel Booking Abandonment on Your Website
Read articleOperationsHotel Preventive Maintenance Checklist for Small Properties
Read articleOperationsHotel Front Desk Shift Handover: A Practical Checklist
Read articleOperationsHotel Group Booking Checklist: From Enquiry to Checkout
Read articleDistributionHow to Prevent Hotel Overbooking in Malaysia
Read articleOperationsMulti-Property Hotel Management: When You Need a CRS
Read articleGuest ExperienceHotel Loyalty Programmes for Independent Hotels
Read articleDistributionHotel Website Checklist for More Direct Bookings
Read articleOperationsHotel Payment Methods in Malaysia: What Properties Should Accept
Read articleGuest ExperienceHotel Upselling Ideas That Improve the Guest Stay
Read articleOperationsHow to Reduce Hotel No-Shows Without Frustrating Guests
Read articleDistributionHotel Rate Parity: A Practical Guide for Malaysian Hotels
Read articleOperationsHotel ADR, Occupancy and RevPAR Explained with a Simple Calculator
Read articleOperationsHotel Housekeeping Checklist: From Checkout to Room Ready
Read articleProductHotel Management Software Cost in Malaysia: Fees, Hidden Costs and ROI
Read articleOperationsHotel Night Audit Checklist: A Step-by-Step Guide for Front Desks
Read articleOperationsSwitching Hotel PMS: A Migration Checklist for Malaysian Hotels
Read articleOperationsHow a Hotel PMS and Restaurant POS Work Together
Read articleGuest ExperienceHow to Respond to Hotel Reviews: Templates for Google, Agoda and Booking.com
Read articleDistributionHow Malaysian Hotels Can Reduce OTA Commission and Win More Direct Bookings
Read articleDistributionWhat Is a Hotel Channel Manager? A Practical Guide for Malaysian Hotels
Read articleOperationsApa Itu Sistem Pengurusan Hotel? Panduan Mudah Untuk Hotel Malaysia
Read articleBuyer's GuidesBest Hotel Management Software in Malaysia (2026): An Honest Buyer's Guide
Read articleComparisonsThe Best Cloudbeds Alternative for Malaysian Hotels
Read articleComparisonseZee vs ABS Software: Which Hotel System for Your Malaysian Property?
Read articleComparisonseZee vs Host Platform: Hotel Software or Short-Stay Software in Malaysia?
Read articleComparisonseZee vs Hotelogix: An Honest Comparison for Malaysian Hotels
Read articleComparisonseZee vs Softinn: Which Hotel Software Fits Your Malaysian Property?
Read articleReady to sell more rooms with less admin?
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