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Chee Hoong Loke

Chee Hoong Loke

CEO, eZee Technosys Malaysia

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Chee Hoong “Cheese” Loke is the CEO of eZee Technosys in Malaysia. He has spent 15 years selling hospitality technology to hotels across the country and is a familiar name in Malaysian hospitality circles. Before hospitality, he sold accounting software — experience that shapes how he thinks about LHDN e-Invoice and tax compliance today.

Articles by Chee Hoong Loke

Guest Experience

Hotel Operations Software: Track Guest Requests

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Operations

Hotel Event Management Software: Enquiry to Final Bill

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Operations

Hotel Analytics Software: A Useful Weekly Dashboard

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Guest Experience

Hotel Check-Out Process: Eight Steps to a Clean Folio

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Operations

Hotel Room Inspection Checklist for Supervisors

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Operations

Hotel Maintenance Software: A Work Order Workflow

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Operations

F&B POS System Malaysia Price: Compare Hotel Quotes

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Operations

Hotel Front Desk Software: A Workflow Checklist

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Guest Experience

Hotel Review Management Software: A Response Process

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Operations

Hotel Housekeeping Software: What to Check

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Distribution

Hotel OTA Commission Reconciliation Checklist

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Operations

Hotel Refund Workflow: Booking, Payment and Folio

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Guest Experience

Hotel CRM: Keep Guest Profiles Useful and Accurate

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Operations

Hotel Demand Forecasting: A Simple Weekly Method

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Distribution

Hotel Rate Shopping: Build a Useful Competitor Set

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Distribution

Agoda Channel Manager Setup Checklist for Hotels

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Operations

Hotel Reservation System: From Enquiry to Confirmation

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Guest Experience

Hotel Self Check-In: Mobile Flow or Kiosk?

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Operations

Hotel F&B POS System Malaysia: A Buyer's Checklist

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Distribution

Hotel Corporate Rate Agreements: A Setup Checklist

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Guest Experience

Early Check-In and Late Checkout: A Practical Hotel Policy

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Guest Experience

Hotel Guest Complaint Handling: A Front Desk Playbook

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Operations

Budget 2027 Has Set Your Hotel's Agenda Until 2028. Here Is the Plan.

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Distribution

Hotel Room Type Mapping: A Checklist for OTA Connections

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Operations

Hotel Deposit Reconciliation: Match Payments to Bookings

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Distribution

Hotel Booking Pickup Reports: Read Demand Before Arrival

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General

Budget 2027 for Hoteliers: RM935 Million for Tourism, a RM2,000 Minimum Wage, and the Changes That Will Shape Your Year

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Operations

Hotel Room Inventory Management: Keep Availability Accurate

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Distribution

Online Hotel Booking System: 12 Checks Before Launch

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Guest Experience

Hotel Guest Messaging Templates: Before, During and After a Stay

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Operations

Hotel Cancellation Policies: Write Terms Guests Understand

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Distribution

How to Reduce Hotel Booking Abandonment on Your Website

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Operations

Hotel Preventive Maintenance Checklist for Small Properties

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Operations

Hotel Front Desk Shift Handover: A Practical Checklist

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Operations

Hotel Group Booking Checklist: From Enquiry to Checkout

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Distribution

How to Prevent Hotel Overbooking in Malaysia

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Operations

Multi-Property Hotel Management: When You Need a CRS

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Guest Experience

Hotel Loyalty Programmes for Independent Hotels

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Distribution

Hotel Website Checklist for More Direct Bookings

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Operations

Hotel Payment Methods in Malaysia: What Properties Should Accept

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Guest Experience

Hotel Upselling Ideas That Improve the Guest Stay

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Operations

How to Reduce Hotel No-Shows Without Frustrating Guests

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Distribution

Hotel Rate Parity: A Practical Guide for Malaysian Hotels

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Operations

Hotel ADR, Occupancy and RevPAR Explained with a Simple Calculator

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Operations

Hotel Housekeeping Checklist: From Checkout to Room Ready

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Product

Hotel Management Software Cost in Malaysia: Fees, Hidden Costs and ROI

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Operations

Hotel Night Audit Checklist: A Step-by-Step Guide for Front Desks

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Operations

Switching Hotel PMS: A Migration Checklist for Malaysian Hotels

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Operations

How a Hotel PMS and Restaurant POS Work Together

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Guest Experience

How to Respond to Hotel Reviews: Templates for Google, Agoda and Booking.com

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Distribution

How Malaysian Hotels Can Reduce OTA Commission and Win More Direct Bookings

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Distribution

What Is a Hotel Channel Manager? A Practical Guide for Malaysian Hotels

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Operations

Apa Itu Sistem Pengurusan Hotel? Panduan Mudah Untuk Hotel Malaysia

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Buyer's Guides

Best Hotel Management Software in Malaysia (2026): An Honest Buyer's Guide

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Comparisons

The Best Cloudbeds Alternative for Malaysian Hotels

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Comparisons

eZee vs ABS Software: Which Hotel System for Your Malaysian Property?

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Comparisons

eZee vs Host Platform: Hotel Software or Short-Stay Software in Malaysia?

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Comparisons

eZee vs Hotelogix: An Honest Comparison for Malaysian Hotels

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Comparisons

eZee vs Softinn: Which Hotel Software Fits Your Malaysian Property?

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